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MD3200i Disk Group

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Hi,

Im trying to clear out a disk group config from our Storage Vault and it's indicating that the Status is Contingent - preparing for import.

When I try to use SMCli to delete the group I get "Error 404 - A SYMbol procedure that affects a disk group cannot be carried out because the disk group is not in a valid state for this procedure."

I don't need to preserve any data on these disks, they were replacement disks from another array.

Any ideas?


Backup Tape jobs failing with Event ID: 11 LSI_SAS2

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One of our customers has a Dell PowerEdge T420, with an external Quantum lto6 drive connected to the external sas connector. 

From about Nov 15, we started seeing tape backup jobs failing in Veeam. When we check the Windows system log at that time, we're seeing a number of Event ID: 11 LSI_SAS2 The driver detected a controller error on \Device\RaidPort1.

We're now seeing this a lot more, and its causing a lot problems with backups to tape.

Any ideas ?

Understanding ML6000 drive lights

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Looking for some help on this one...


We have a slew of WN444's (LTO4-FC drives) for our ML6000. The problem is that they are not accessible to the host. If I remove the lid and peek inside, none of the drives have any SCD errors. What is more perplexing is that the library can read all the VPD information (OCP shows serial, firmware, model #, etc.)

On the back of the drive, the blue status light (top right) stays solid and the green status light (bottom most light) blinks one a second. I'll try digging into more resources, but I'm truly stumped to why there are like 6 of them exactly like this.
Thanks!

MD3200 Upgrade

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Hi,

For space problem I intend expand a MD3200 (12x450GB HDD SAS RAID5) with a MD1200 (2x600GB SAS RAID1).  In this case, can I use this additional space for increase one (or more) existent VDisk/LUN? Without destroy any data, obviously.

Thanks for your patience, English is not my language.

Question about how MD1200 works with PowerEdge Server

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I have a PowerEdge T630 with PERC H730 controller and a 12Gbs HBA SAS Storage adapter.  I'm are looking to add more storage for backup/archiving purposes.  I'm looking at using the MD1200 or MD1220 to support that role as opposed to a NAS (due to limited network bandwidth in our environment).  If I connect the MD12XX to the T630 will the disks show up in PERC RAID Management screens; allowing me to configure it as another RAID array?  Or does the MD1200 need to be configured with its own RAID controller in order to be accessed as a single virtual disk? If the answer is the former, is there a performance benefit for the MD12XX having its own RAID controller?

Largest supported LUN on PowerVault?

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The largest supported LUN I can find documentation for on Dell PowerVault products is 64TB.  Do they get bigger than this?  This was on an MD3200.  There are newer generations of the MD platform, but I can't find a max supported LUN anywhere in the documentation for the MD36XX, MD38XX or anything newer.  Can anyone help me find this?  Thanks!

MD1200 was operating with control panel out

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I couldn’t figure out why the enclosure mode switch was up, and OMSA showed the MD1200 operating in split mode.  I finally touched the MD1200 control panel and the control panel lights turned on. I hadn’t caught on that the panel lights were off, oops.

I would like to have the MD1200 operate in unify mode.  The instructions regarding switching from split to unify mode are a bit worrisome, the part that says “…some virtual disks may appear as foreign if the configuration is not deleted before turning the enclosure back up.”  I really don’t want to loose the data on the virtual drive.  If the T610 is powered down, then the MD1200 is powered down, process reversed, will there be any problems with the existing data on the RAID?  

There is one RAID 10 with 4 tb hard drives, a total of six disks in slots 0-5.  The controller is a H800 and the server is a T610.  The EMM firmware is 1.01, H800 is 12.10.6-0001, OMSA is 8.1.0.  

Thanks,

Jeff

Error 62 : Moving Host to Host Group

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Hello,

I'm getting the following error when i try to move an host to an host group.

Error 62 - The operation cannot complete because the logical unit number (LUN) is already in use. Please enter another LUN.

This is the detailed ouput of the error :

Application version: 10.84.G6.55

Storage array management version: 10.84.G6.55
Storage array name: MD3200
Firmware version: 07.84.44.60
Management class: devmgr.v1084api04.Manager

**************************************************

ERROR DATA

Command sent to RAID controller module in slot: 0
Host name: *.*.*.*
IP address: *.*.*.*

Return code: Error 62 - The operation cannot complete because the logical unit number (LUN) is already in use. Please enter another LUN.

Operation when error occurred: Moving Host
Timestamp: Feb 12, 2016 9:19:42 AM

STACK DATA

devmgr.v1084api04.sam.jal.ManagementOperationFailedException:
at devmgr.v1084api04.sam.jal.SYMbolClient.dispatchOperation(SYMbolClient.java:569)
at devmgr.v1084api04.sam.jal.StorageArrayFacade.issueCommand(StorageArrayFacade.java:10491)
at devmgr.v1084api04.sam.jal.StorageArrayFacade.sendCommandCommon(StorageArrayFacade.java:10037)
at devmgr.v1084api04.sam.jal.StorageArrayFacade.sendCommand(StorageArrayFacade.java:9964)
at devmgr.v1084api04.sam.jal.StorageArrayFacade.moveHost(StorageArrayFacade.java:7778)
at devmgr.v1084api04.sam.mapping.MoveHostDialog$4.performOp(MoveHostDialog.java:277)
at devmgr.v1084api04.shared.BackgroundTask.run(BackgroundTask.java:84)


THREAD DATA

Thread[Reference Handler,10,system]
Thread[Finalizer,8,system]
Thread[Signal Dispatcher,9,system]
Thread[Attach Listener,5,system]
Thread[Java2D Disposer,10,system]
Thread[TimerQueue,5,system]
Thread[AWT-Shutdown,5,main]
Thread[AWT-Windows,6,main]
Thread[EventQueueMonitor-ComponentEvtDispatch,5,main]
Thread[Thread-3,5,main]
Thread[AWT-EventQueue-0,6,main]
Thread[DestroyJavaVM,5,main]
Thread[SwingWorker-pool-2-thread-1,5,main]
Thread[ChangeDetector,6,main]
Thread[PreferenceStoreChangeDetector,6,main]
Thread[LogMsgThread,6,main]
Thread[Np_Link_Monitor0,6,main]
Thread[DMVGarbageCollectorThread,6,main]
Thread[RecoveryProfile-14,6,main]
Thread[AEN-15,6,main]
Thread[Timer-0,6,main]
Thread[SwingWorker-pool-2-thread-2,5,main]
Thread[Timer-9,6,main]


Dell TL2000 Cleaning

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I have a dell TL2000 and when I log into the web interface Im getting an alert that drive 2 cleaning suggested.  I have auto clean enabled and slot 23 is reserved for cleaning but when I try to go to the cleaning drive link the clean button is greyed out?  How do I manually clean the drive?

Raid Tiering?

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Dear All,


how does RAID Tiering work, especially in SC 2000 series? Is data moved between different RAID levels? Is it really physically moved or is there any abstraction layer? Is there any other name for this technique?

Somewhere I found a powerpoint presentation that suggests that data was held simultaneously in RAID level 10 for write and level 5 or 6 for read access. Is this possible? Is there any caching technique? When is determined what "hot" data is?

Is tiering reasonable when there are SAS disks only, no SSDs (or SATA as lower level)?


Thank you in advance.

- Chris

Powervault MD3620i / MDSM v.11.20 not bringing up create virtual disk window

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I recently updated my firmware and MDSM to the latest version.  Today, I was needing to create some virtual disks, but when I click on Create Virtual Disk nothing happens (the config window does not appear).  I've never had this issue previously, so was wondering if others are experiencing the same thing?

I've tried reinstalling, rebooting, making sure all Windows updates are current, installing to a different machine, turning off firewall, changing compatibility settings, etc.  Servers run on Win 2012 R2, firmware 08.20.12.60, Powervault MD3620i.

Everything on the SAN says optimal and I haven't noticed any other issues or errors.  I just can't create virtual disks.  I have another enclosure arriving next week and would like to get this cleared before installing that.

Thanks in advance for any suggestions.

MD3220i Not allowing creation of volume

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Have a 3220i array with free pool space that when I click on create volume from the PVMDSM software, sits there spinning on "Working".  I have 4 other volumes on the array where this has had no issues in the past.

Any help would be appreciated

MD 3000i - Modular Disk Storage Manager will not come up among other problems (see below)

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MD 3000i and MD1000 were powered down and restarted.  Now the Modular Disk Manager sticks in "Contacting Storage array".  Can anyone help?

Cannot update LTO 4 drive

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Hi


Open Manage essentials reports that the server needs an update for component IBM-ULTRIUM-HH4 (LTO4 drive) and offers LTO4-120_Tape-Drives_Firmware_P03KR_WN64_F991_A14.EXE

Installed version is C7QJ, the available version is F991

Device manager shows Dell 6Gbps SAS HBA card and IBM ULTRIUM 4 HH TAPE DRIVE


After downloading and attempting installation, the installer errors with "This UPdate Package is not compatible with your system configuration."

I have tried both 32bit and 64bit versions of the installer.

Server is Windows Server 2012 (not R2)

Thanks in advance.

Update log:

===============> Update Package application started <===============

Command:    C:\Installs\LTO4-120_Tape-Drives_Firmware_P03KR_WN32_F991_A14.EXE

Date:        2016-02-23 11:38:56

=========================================================================


Release ID: P03KRA14

Update Package version: 15.06.200 (BLD_346)

User: removed

Collecting inventory...

Running validation...

This Update Package is not compatible with your system configuration.


==============================> Update Result <==========================

Update was not applied

=========================================================================

Exit code = 5 (Qualification error)

2016-02-23 11:39:30

===============> Update Package application started <===============

Command:    C:\Installs\LTO4-120_Tape-Drives_Firmware_P03KR_WN32_F991_A14.EXE

Date:        2016-02-23 11:39:30

=========================================================================


Update Package finished.  Exit code = 5


2016-02-23 11:39:32

PowerVault MD3200i error:Unknown error (PVCF EXCEPTION)

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I am setting up a new purchased PowerVault Md3200i, installed the Powervault Modular Disk Storage Manager and run "Modular Disk Configuration Utility" then run the "Config Wizard" setup the new "array" confirm the network but when clicking the "Apply Changes" error appears:

"An error occurred during array saving: Unknown error (PVCF EXCEPTION)"


I already setup quite a few Powervault but this is my first time this error.

Hoping for a quick reply


MD3820i Configuration PVCF_EXCEPTION

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I am setting up a new MD3820i and while applying changes in the Configuration Utility I get the following error: Unknown Error (PVCF_EXCEPTION). The unit reports itself as optimal. What causes this and how can I move past it?


Thanks in advance for any assistance.

TL-2000 backups failing- help troubleshooting drive -vs- card

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I have a Dell T-610 server that backs up to a TL-2000 tape library, it has a single LTO5 drive in it. Setup has been working almost flawlessly for years. Backups have recently begun failing, troubleshooting at the server shows a timeout and reset of the HBA card that communicates with the TL-2000. So it could be an issue with the card, or the library has a problem and isn't responding. I have the ITDT-DCR tool, the standard test fails the performance step on most runs. Again, since that's run from the server I'm not sure I can rule out the card, especially since performance is the only step that does not pass. I have the OpenManage-like web console to the TL-2000 open, it seems to pass all of the minimal testing that I can throw at it from there (this testing does not pass through the card). I've dumped the Bin files and other logs from the drive, but I can't make any sense of them. Can anyone point me in the right direction as to how I go about determining which part might need replacing?

MD3000 Service Menu

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Hi

i have a few MD3000i controllers and would like to reset them back to a default setup using this guide:

----------------------------------------------------------------------------------------------------

Power on the MD3000i and press "CTRL B" when it starts to boot.

Type 10 and hit enter for "Serial Interface Mode Menu"

Type 1 and hit enter for "Console Only"

Type Q and hit enter to exit

Type R and hit enter to reboot.

Watch the boot sequence and when you see "sodMain complete", hit enter and type "sysWipeZero 1" and hit enter.

------------------------------------------------------------------------------------------------------


My problem is when booting i press CTRL+Break but the system wont let me press S in time it just keeps booting until its finished. i been in the menu and reset to defaults before so i know it can be done.


Any ideas why it wont let me in?


Thanks

Glen

Out of Band Hardware Tab Greyed out

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Hi All,

Managing a MD3860f through out of band management but I don't seem to be able to change any of the settings in Hardware everything is greyed out? Is this only possible in band management?

Also I'm unsure how to set the hostname for the Raid Controllers is this through the Hardware tab?

Thanks

Ryan

Recommend LUN size for cameras surveillance on MD3800F

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Hi All,


We are running Milestone cameras monitoring software on MD 3800F (4TB NL SAS). We did create 100TB LUN and mount to Windows 2012 server. But now the response during the record/re-play is slow. Is there any Dell Best practices? Is it better if we re-create smaller size LUN (8TB / 20TB / 40TB...)? 

Many thanks, 

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